Electrosoluciones y Equipos Industriales (hereinafter “EISA Solutions”), located in San Nicolás de los Garza, Nuevo León, ZIP 66480, Mexico, is responsible for processing the personal data you provide to us, in accordance with Mexico’s Federal Law on the Protection of Personal Data Held by Private Parties and other applicable regulations.
Personal data we collect
We collect the data you provide to us directly through the forms on this website, WhatsApp, email or phone:
- Name
- Company
- Phone
- The technical and commercial information you share about your request (for example, a description of the problem, photos or utility bills)
We do not request sensitive personal data.
Purposes of processing
Your data is used for the following purposes, which are necessary for our relationship with you:
- To handle and follow up on your request for information, a diagnosis or a quote.
- To contact you.
- To prepare technical and commercial proposals.
- To provide and follow up on the services you hire.
Additionally, we may use your data to send you information about our services. If you do not wish to receive it, you can let us know at any time by writing to contacto@eisasolutions.com.
Data transfers
We do not sell or transfer your personal data to third parties without your consent, except in the cases provided for by law. Your data may be processed by providers of our web hosting and email services, solely for the purposes described in this notice.
ARCO rights and withdrawal of consent
You may access, rectify or cancel your data, or object to its use (ARCO rights), and withdraw the consent you have given, by sending a request to contacto@eisasolutions.com including:
- Your name and a way for us to send you our response.
- A document proving your identity or, where applicable, your legal representation.
- A clear description of the data and the right you wish to exercise.
We will respond to your request within the time limits set by law.
Use of cookies
This website uses technical cookies necessary for it to work, for example to remember your chosen language. You can disable them in your browser settings; some features of the site may not work properly.
Además, utilizamos Google Analytics, un servicio de Google LLC, para conocer de forma estadística cómo se usa el sitio: páginas visitadas, tiempo de navegación, tipo de dispositivo, ubicación aproximada y los clics en los medios de contacto. Esta información no nos permite identificarle personalmente y se utiliza únicamente para mejorar el contenido del sitio. Google trata esta información conforme a su propia política de privacidad, disponible en policies.google.com/privacy. Puede impedir esta medición desactivando las cookies en su navegador o instalando el complemento de inhabilitación de Google Analytics.
Changes to this notice
Any changes to this privacy notice will be published on this page.
Last updated: October 19, 2026.